Your Dog's Itinerary
Arriving At The Inn
You know your dog will have a great time, but he probably doesn't know it yet. You are his best friend; he will look to you for clues. Are you happy, excited, sad, and worried? The calmer you are, the better your dog will feel. This is going to be a fun stay, and you both should be happy that you chose The UltiMutt Inn for his vacation. Remember, the sooner you leave, the sooner your pup can start having fun! There is so much to do and so many new friends to greet!
Checking In
Regular Check-In is 5-7pm
Check-in is the time to request add-ons, if you have not done so already. For example, nature walks, group swims, teeth brushing. Just let the staff know at the front desk!
Going Home
Regular Check-Out is 8-9am
Your dog will sense something is up on his last day at the Inn and will be waiting with excitement for your arrival. Your pup will be itching to share all of his experiences with you and may jump, be overly excited, nip you and kiss you. Stay calm, and speak soothingly to them.
Post-Vacation
Your dog is going to be tired!
That is what canine vacations are all about! Your dog will be meeting lots of new friends, playing new games, exploring so many new playgrounds. It is completely normal that your dog will need time to recharge her batteries, despite plenty of rest periods and naps.
Dogs that play hard, sleep hard! Expect that your dog may be very tired at the end of the day and may continue to be more tired than normal the following day: especially if they are not used to so much activity. Some dogs are so tired that they may want to skip a meal or two and you may notice that your dog takes a few days to get back to “normal”.
There is fresh water available to all of our guests, at all times, in all areas. Some dogs just get so excited about playing that they simply forget to drink! Because their activity level is higher, they will be more thirsty than normal after a day of play and may want to drink more than usual once they arrive home. We suggest not overfeeding your UltiMutt dog or letting him drink tons of water immediately when he gets home. If you do, you increase the chance your dog may vomit. Offer small, limited amounts of food and water first. Our boarding guests acclimate to our schedule quickly and usually do not have this problem.
The UltiMutt Inn boasts outdoor play areas with a variety of surfaces: concrete, grass, wood, turf, smooth rubber matting, stone and our indoor play areas have smooth epoxy floor surfaces. Some dogs may develop sore/red pads their first time playing here due to lack of callous on the paw surface if they aren’t used to walking/running on a variety of surfaces. We suggest applying Musher’s Secret or some antibiotic ointment to help soothe their feet.
As much as we try to alleviate it, anytime there is a change in a dog’s routine (i.e. food changes, changes in the environment, riding in the car, etc.), there is a chance they will get what we in the industry refer to as “stress related diarrhea or vomiting". It doesn’t mean your pup is unhappy, sick or even feeling stressed, it is just something that happens in some dogs when their routine is changed (just like traveling can affect humans). In the event your dog has a problem with diarrhea or vomiting, we will monitor their food and water intake and will only contact the owner if it goes on for more than 48 hours with normal diet and activity or if their dietary habits or activity levels decrease along with it. If we are unable to reach the owner, we will seek veterinary care at the owner’s expense. We may also administer Kaopectate, canned pumpkin, and/or Pro-Pectalin digestive tablets at no charge (unless, of course, the dog has allergies or the owner requests that we do not do it). Most dogs acclimate within a few days and the problem goes away…some dogs never have this problem at all. If your dog continues to get an upset stomach each time he boards, we may ask you to get prescription medication or probiotics from your veterinarian to prevent this. Also keep in mind that it is not uncommon for this to happen once they get home as well, so don’t be alarmed if it does happen, it will usually resolve within a day or two as long as they are drinking plenty of water. If this happens, please let us know, as we may be able to help you with tips we’ve learned over the years.
Occasionally, you may find a minor scratch or bumps (or small cuts and knicks) on your pup. Please know that it can happen. Our staff go over every guest daily and before departure. We report anything out of the ordinary. But remember: dogs play with their mouths, get into mischief, and explore new areas. Sometimes minor boo-boos just happen. We immediately separate any play we deem too rough and notify their parents of any scuffs we find on their dog at pickup. Two things to keep in mind are 1.) puppies have exceptionally sharp teeth, so that is often where most of the scuffs come from and 2.) dogs ears are a favorite during play and if scuffed, they can tend to bleed excessively because there are a lot of tiny capillaries in the ears. Generally, these are just small scuffs and nothing to be overly concerned about. If you happen to find any "dents or dings" that we missed, certainly let us know!
Some dogs will rub their noses on their room doors when it is almost time to get out due to excitement and this can cause a sore on their nose. If we see your dog doing this, we will put antibiotic ointment on their nose and possibly switch them to a different accommodation to see if that helps. We do not normally notify parents of this, so if you would like to be notified please let our staff know.
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